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Terms of Service

Last Updated: December 2024

1. Service Agreement

By engaging PremierPixelPro for design services, you agree to these terms and conditions. Our services include logo design, brand identity, web graphics, social media design, and print materials.

2. Design Process

All projects begin with a consultation to understand your requirements. We provide initial concepts based on your brief, followed by revision rounds according to your chosen package. Final files are delivered upon project completion and payment.

3. Payment Terms

Payment is required upfront for all design projects. We accept major credit cards and digital payments. Refunds are available according to our money-back guarantee policy if you're not satisfied with the initial concepts.

4. Intellectual Property

Upon full payment, you receive complete ownership and copyright of your final designs. We retain the right to showcase completed work in our portfolio unless specifically requested otherwise.

5. Revisions and Changes

Revision limits vary by package. Professional and Enterprise packages include unlimited revisions. Additional revisions beyond package limits may incur extra charges.

6. Delivery Timeline

Standard delivery is 24-48 hours. Rush delivery options are available for urgent projects. Delivery times may extend due to client revision requests or project complexity.

7. Client Responsibilities

Clients must provide clear project briefs, necessary materials, and timely feedback. Delays in client response may affect delivery timelines.

8. Limitation of Liability

Our liability is limited to the project cost. We're not responsible for indirect damages or business losses related to design usage.

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly (name, email, phone, project details) and automatically through website usage (cookies, analytics data, device information).

2. How We Use Your Information

Your information helps us provide design services, communicate project updates, process payments, improve our services, and send marketing communications (with your consent).

3. Information Sharing

We don't sell personal information to third parties. We may share data with service providers (payment processors, analytics tools) and as required by law.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure.

5. Your Rights (GDPR Compliance)

You have the right to access, correct, delete, or port your data. You can withdraw consent for marketing communications anytime. Contact us to exercise these rights.

6. Cookies and Tracking

We use cookies for essential website functionality, analytics, and personalization. You can control cookie preferences through our consent management system.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Project files are typically retained for 2 years.

8. International Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards.

9. Children's Privacy

Our services are not directed to children under 16. We don't knowingly collect information from children.

10. Contact Information

For privacy inquiries, contact us at [email protected] or +1 (415) 555-0187.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and understand how you interact with our site.

2. Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including navigation, form submission, and security features. These cannot be disabled.

Analytics Cookies

Help us understand visitor behavior, popular pages, and site performance. We use Google Analytics to improve user experience.

Marketing Cookies

Used to deliver personalized advertising and track campaign effectiveness. These are optional and require your consent.

Preference Cookies

Remember your settings and preferences to provide personalized experience on return visits.

3. Managing Cookie Preferences

You can control cookie settings through our consent banner, browser settings, or by contacting us. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We use services from Google Analytics, payment processors, and social media platforms that may set their own cookies. Refer to their privacy policies for details.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion. Analytics cookies typically expire after 2 years.

6. Your Consent

We obtain consent before using non-essential cookies. You can withdraw consent anytime through our preference center or browser settings.

7. Updates to This Policy

We may update this policy to reflect changes in technology or regulations. Check this page regularly for updates.

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DMCA Policy

Last Updated: December 2024

1. Respect for Intellectual Property

PremierPixelPro respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid copyright infringement notices.

2. Original Design Commitment

All designs created by PremierPixelPro are original works. We don't copy or reproduce copyrighted materials. Our designers create unique concepts based on your brief and industry best practices.

3. Copyright Infringement Claims

If you believe your copyrighted work has been infringed upon, please provide the following information:

• Your contact information and signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Statement of good faith belief that use is not authorized
• Statement that the information is accurate and you're authorized to act

4. Designated Copyright Agent

Send DMCA notices to:
Email: [email protected]
Address: 1847 Mission Street, Suite 302, San Francisco, CA 94103
Phone: +1 (415) 555-0187

5. Counter-Notice Procedure

If you believe material was removed in error, you may file a counter-notice including your contact information, identification of removed material, and a statement of good faith belief.

6. Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights. We maintain a policy of removing content and terminating services for repeat offenders.

7. Fair Use Considerations

We consider fair use factors when evaluating claims, including purpose of use, nature of copyrighted work, amount used, and effect on market value.

8. Response Timeline

We respond to valid DMCA notices within 24-48 hours and will remove or disable access to allegedly infringing material promptly.